Terms and Conditions

Welcome to Menol. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with and be bound by these Terms.

1. General Conditions

By using this website, you confirm that:

  • You are at least 18 years old or accessing the site under parental supervision.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will not violate any laws in your jurisdiction while using our services.

2. Products & Services

  • All products listed on our website are subject to availability.
  • We reserve the right to discontinue any product at any time.
  • We make every effort to display product colors and images accurately, but we cannot guarantee exact color accuracy on all devices.
  • Prices are subject to change without notice.

3. Orders & Payments

  • We reserve the right to refuse or cancel any order at our discretion.
  • You agree to provide accurate and complete billing and shipping information.
  • Payments are processed securely through third-party payment providers.
  • In case of payment failure, your order may be automatically canceled.

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to external factors.
  • We are not responsible for delays caused by courier partners or unforeseen circumstances.
  • Shipping charges (if applicable) will be displayed at checkout.

5. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.

  • Products must be returned in original condition (if applicable).
  • Refunds will be processed after inspection of returned products.
  • Certain products may not be eligible for return due to hygiene reasons (e.g., opened perfumes).

6. Intellectual Property

All content on this website, including text, images, logos, product descriptions, and designs, is the property of Menol and is protected by applicable copyright and trademark laws.

  • You may not reproduce, copy, sell, or exploit any portion of the website without written permission.

7. Limitation of Liability

We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

Our liability is limited to the maximum extent permitted by law.

8. User Conduct

You agree not to:

  • Upload or transmit malicious code or viruses.
  • Attempt to hack, disrupt, or interfere with our website security.
  • Use the website for fraudulent activities.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.