Welcome to Menol (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Menol and purchase our products.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

A. Personal Information

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely via third-party payment providers)

B. Automatically Collected Information

• IP address
• Browser type
• Device information
• Cookies and tracking data
• Website usage behavior

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders
• Send order confirmations and updates
• Provide customer support
• Improve our website and services
• Send promotional emails (only if you opt-in)
• Prevent fraud and enhance security

3. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Payment gateways (e.g., Stripe, Razorpay, PayPal)
• Shipping and logistics partners
• Marketing and analytics providers
• Legal authorities if required by law

All third parties are obligated to protect your information.

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve user experience
• Analyze website traffic
• Personalize content and ads

You can disable cookies through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing

7. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

9. Children's Privacy

Our store does not knowingly collect personal information from individuals under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.